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Altiris® Client Management Suite

Gain control of your IT environment and lower the cost of owning client systems

Altiris® Client Management Suite tightly integrates industry-leading technologies to reduce the total cost of owning client systems. The suite automates time-consuming and redundant tasks to minimize efforts and costs associated with deploying, managing, securing and troubleshooting client systems so you can gain control of your IT environment.

Benefits of the Altiris® Client Management Suite

Every company is looking for ways to cut costs without having to cut corners. Client Management Suite 7.0 is designed to keep your information secure and protected, as well as automatically control and manage your resources and client systems, saving your company time and money. The suite provides a comprehensive solution for better control of IT environments through automation and simplification of efforts associated with deploying, managing, and updating client systems.

Intelligent software management helps organizations tackle the complexity of managing hundreds of enterprise and home grown software packages by auditing and categorizing known applications into a software catalog, automatically distributing software with all of the required components and performing periodic enforcement checks to ensure configuration remains intact.

Increased platform coverage enables IT client administrators to extend their PC lifecycle management control across Windows, Linux and Mac and includes a new native OS X agent with an integrated software request portal.

Integrated power management promotes energy conservation by establishing centralized policies that control desktop and laptop power modes. Integrated support for Intel vPro technology allows administrators to power on systems just long enough for routine off-hour tasks, such as installing software updates and patches.

Advanced systems management technologies – such as imaging, remote control, and application virtualization and packaging – leveraged from industry-leading Symantec products including Symantec Ghost, Symantec pcAnywhere, Symantec Workspace Virtualization, and Wise packaging technology help customers with increased functionality and advanced capabilities.

“Symantec®’s comprehensive endpoint management solutions help us to do more with less by taking the guesswork out of managing more than 10,000 desktops and 1,000 servers. For example, the automation capabilities of Client Management Suite and Server Management Suite have improved our patch management process, putting our endpoints at near 100 percent compliance. With Symantec®’s integrated approach, we have all the tools we need from one vendor to help us keep our endpoints updated, allowing us to focus on other important IT issues.”

-Dave Durkee, Systems Engineer, Meijer

Features of the Altiris® Client Management Suite

Comprehensive Client Discovery and Inventory

• Gather comprehensive inventory of all hardware and software for each client system in your organization.
• Get a complete view of your organization to help balance jobs and workloads, optimize software licenses, better support end users, and reduce costs associated with OS deployments and software rollouts.

Industry-leading Imaging and Deployment

• Deploy Windows, Mac, and Linux with complete touch-free imaging and provisioning.
• Migrate to the latest OS or hardware with fewer interruptions to end users.
• Reduce the time and maintenance costs associated with imaging and cloning PCs by deploying standardized, corporate-approved, hardware-independent images.

Intelligent Software and Patch Management

• More intelligent software detection, analysis, distribution, and compliance now shifts software management from creating and managing delivery tasks to managing a complete software library.
• Smarter software detection, analysis, distribution, and compliance.
• Deploy and update software to any PC in the organization through targeted, policy-based deployment.
• Use vendor-provided packages or create corporate standard, conflict-free packaging using Wise Package Studio™ technology.
• Provide end users with the most up-to-date software whether it's delivered by IT or from the self-service portal.
• Ensure that software is always in a working state and end users have approved software with the latest updates.
• Accurately target operating system patches to the client systems that need them during appropriate maintenance windows and verify the installation status.

Flexible Remote Assistance

• Troubleshoot and fix client PCs anywhere with flexible remote assistance. Remote control client systems or use real-time systems diagnostics to fix problems without disrupting end users.
• The flexibility of remote assistance allows IT technicians to rapidly fix end-users' problems without deskside visits.