Professional Services

NetX a Symantec Platinum Business Partner offers Installation, Training, Sales, Support and Remote Maintenance services for all end point product suites and point solutions. Our Altiris Certified Engineers and Instructors can assist or lead installations of all sizes across any geographic region.

On-site installation

NetX consultants are Altiris certified engineers (ACE) as well as Altiris certified trainers (ACT). Each week we are either installing or teaching customers how to use the tools to help their organizations automate management tasks. We assist you from the initial design throughout the implementation and training process.

Remote engineering

NetX consultants are also available to assist your organization remotely. Whether you require assistance creating a custom report or a complete solution upgrade, we can help.

Maintenance plans for altiris solutions

NetX Maintenance plans allows our technical support personnel to be responsible for keeping your Altiris system running at optimal performance and available to your organization. This offering is an annual contract with weekly and monthly attention paid to your Altiris system designed for organizations of all sizes.

• Email, telephone or web contact
• Private, one-on-one remote maintenance
• 4 hour response, best effort resolution if additional technical support is required
• Escalation to Altiris development if required

Contact us today to learn more or discuss the specific needs or your organization.