Professional Services
NetX an Altiris
Platinum Business Partner offers Installation, Training, Sales, Support and
Remote Maintenance
services for all Altiris product suites and point solutions. Our Altiris
Certified Engineers and Instructors can assist or lead installations of all
sizes across any geographic region.
on-site installation
NetX
consultants are Altiris certified engineers (ACE) as well as Altiris
certified trainers (ACT). Each week we are either installing or
teaching customers how to use the tools to help their organizations
streamline management tasks. We assist you from the initial design
throughout the implementation and training process.
remote engineering
NetX
consultants are also available to assist your organization remotely.
Whether you require assistance creating a custom report or a complete
solution upgrade, we can help.
maintenance plans for altiris solutions
NetX
Maintenance plans allows our technical support personnel to be responsible
for keeping your Altiris system running at optimal performance and available
to your organization. This offering is an annual contract with weekly and
monthly attention paid to your Altiris system designed for organizations of
all sizes.
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Email, telephone or web contact
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Private, one-on-one remote maintenance
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4 hour response, best effort resolution if
additional technical support is required
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Escalation to Altiris development if required
Contact us today to learn more or discuss the
specific needs or your organization.
