Services

NetX is a dedicated Symantec® Master and Platinum Accredited partner providing product sales and professional services. We specialize in Endpoint Management, Data Protection, Archiving, and Security solutions to fit the needs of any organization, large or small.

NetX Master Accredited Engineers provide installation assistance and knowledge transfer to organizations of all types and sizes located around the world. Our professional services team has helped hundreds of customers solve their critical challenges and maximize their software investment.

On-Site Installation and Implementation Services

A customized installation of the Symantec Management Platform can be implemented right at your location by NetX's Master Accredited Engineers. Acheive full functionality, endpoint integration, and knowledge transfer in half the time of a traditional install.

Redesigning and implementing a new endpoint management infrastructure is a complex task with a high margin for error. Due to the increasing level of environment complexity, especially with the recent introduction of BYOD mobile devices, IT administrators need a quick, complete, and effective solution with as little setup time as possible.

NetX On-site installations are performed by NetX Accredited engineers, who have well over 50 years of combined experience delivering professional services. We provide assistance with the initial infrastructure design and throughout the implementation, training, and support process. It personnel will not only be given an optimized, customized installation of the Symantec Management Platform, but the support and training to understand the solution and utilize it to fully leverage the investment. We’ve helped some of the world’s leading enterprises decrease downtime, simplify maintenance and compliance operations, improve connectivity between endpoints and employees, and increase perfomance. Within less than a week companies see an immediate return on investment, and are able to free up time and resources to maintain and expand their organization.

Remote Engineering and Configuration

An enterprise-wide IT environment is a complex and demanding network, and maintenance needs to be made quickly and thoroughly at as little cost as possible. NetX Master Accredited Engineers are able to connect to your infrastructure remotely. and fine tune your installation to fix errors and improve performance.

It pays to have professional engineering services available for your company, but it's not always cost effective to have to fly out an engineer to do the work. Consider NetX Remote Services as a way to employ the skills and expertise of our engineers while saving time and travel costs. NetX Remote Services provides the same level of professional service without sending an engineer to your location.

Our remote services are available to customers of all sizes, and have the same effectiveness as having a Master Certified Engineer on-site. Whether you require a small tweaks and adjustments or a complete solution overhaul or upgrade, our team is available to improve your installation, instruct your IT department, and help you get the most out of your Altiris investment.

Infrastructure Anaylsis for Enterprise Vault or NetBackup

Creating the perfect strategy for endpoint solution upgrades can be time consuming and expensive, unless you have a team of professionals that know exactly what to look for. Let NetX do the heavy lifting to analyze your infrastructure and find out exactly what you need.

Any enterprise organization wants to build their perfect infrastructure, and NetX certified consultants have the tools and experience to make it happen. Our infrastructure analysis service is designed to examine all opportunities for improved efficiency and automation, and to help you get the solutions you need to minimize your workload and get your environment running at maximum efficiency.

The NetX team will perform a complimentary analysis of your existing server environment, where we will determine optimum strategies for implementing solutions like Enterprise Vault, NetBackup, or any other Altiris solution. Our Master Specialized consultants will gather data, analyze the results, and create a customized action plan for how to improve your infrastructure. An Analysis Report will be compiled outlining issues and recommended strategies to increase the efficiencies within the current network. Our infrastructure analysis compiles data for specific aspects of the infrastructure, such as:

  • The health and functionality of Local or Wide Area Network connection links
  • The existing namespace design, including how objects and files are organized and managed
  • Existing hardware related to the infrastructure
  • Applications and utilities that may require Symantec® solutions
  • Existing backup and recovery solutions

Managed Altiris Service

Keeping an enterprise-wide endpoint management system running smoothly takes thorough maintenance and attention to detail. Free up time and resources by utilizing NetX Engineers to maintain your installation and keep it running smoothly, so your company can keep performing at it's finest.

As with any Enterprise Class system, the Symantec Management Platform
requires administration and maintenance to keep the system running at peak
performance. NetX’s Managed Altiris Service for the Symantec Management
Platform is designed to provide you the same expert service as an in-house
Administrator at a fraction of the cost. Our team of Master Accredited Engineers will
proactively Monitor, Maintain and Support the Client, Server and Asset Management
Suite solutions allowing your organization to utilize all of the benefits of a best-ofbreed
End-Point Management platform

The NetX Managed Altiris Service plan allows Customers to free up
valuable time by leveraging NetX’s Master Accredited Engineers to provide the daily
Administration of your Endpoint Management Platform.

Have Questions?

We're here to help! Contact NetX's team of sales and product specialists.

Contact NetX

Product Videos

Watch demos of Symantec® products at work.

View Product Videos

NetX Resource Center

Data sheets and white papers for NetX solutions.

Visit Resource Center